Lymba Chatbot Enhancements
A Bigger Brain for a Better Chatbot
Allowing computers to understand natural human language is one of the fundamental goals of Artificial Intelligence. At Lymba, we specialize in Natural Language Processing (NLP), enabling computers to understand casual “human text".”
One major application of NLP is a chatbot. Chatbots are already quite widely-available and can be found on websites for e-commerce businesses, banks, and travel agencies, among others. Chatbots are incredibly lucrative for any business' marketing strategy, as they are able to offer personalized information for users by way of answering questions, suggesting products, or redirecting them to a particular webpage.
At Lymba, we expand chatbots with our K-Extractor, a fully customizable and transparent NLP pipeline. .. The major advantage is knowledge-driven flow control, which dramatically reduces the time and effort for chatbot creation. Lymba’s NLP enabled the chatbot to better understand user utterances:
Word Sense Disambiguation - for example knowing the difference between the color “salmon” from the kind of fish.
Infer what the user is looking for, and displays options based on simple search criteria, creating a seamless user experience.
Act as a retail inventory expert, knowing what is in stock, and similar choices to the user’s initial request, increasing possible sales.
Lymba will help you apply natural language processing and enable machine learning for Chatbots for customer service and retail.
We can start with a free consultation to understand your opportunities and provide a demo.
